"Nodes w/Active Problems" : A new box for the home page based on alarms similar to the Outages Box
Description
The idea is to have a box on the home page based on active alarms (i.e. non acknowledged alarms) with a severity greater than 3 (i.e., minor, warning, major, critical) to eventually replace the Outages Box.
An outage will always be displayed until the problem is fixed.
In some situations, the solution could take time, so it is really annoying to see outage listed on the Outages Box.
The idea of this new box, is that if I have a situation like that, I can go ahead and acknowledge the alarm (and create a Ticket if the Ticketer Integration is enabled). After doing that, the alarm is no longer an "active problem", so now the "Node w/Active Problems" is not going to display this alarm on the list.
An operator can also use this box as a pending list of the current issues which is a better approach as the Outages Box, because alarms are more generic and can display all kind of problems (besides the outages) like thresholds or SNMP traps that are critical for the end-user.
Acceptance / Success Criteria
None
Lucidchart Diagrams
Activity
Show:
Alejandro Galue April 8, 2013 at 3:55 PM
Edited
This feature is optional by default, so in order to enable it, you must edit opennms.properties, and be sure that the following property is uncommented and it has a value of true:
It is also recommended to disable the Outages Box by making sure that the following property is uncommented and has a value of false:
Alejandro Galue April 8, 2013 at 3:52 PM
Here are the most important features of the current implementation:
Each row represents a node with active problems.
The row is colored based on the highest severity of the outstanding alarms of the node.
Each row has the time of the oldest alarm and the amount of alarms that the node has.
The idea is to have a box on the home page based on active alarms (i.e. non acknowledged alarms) with a severity greater than 3 (i.e., minor, warning, major, critical) to eventually replace the Outages Box.
An outage will always be displayed until the problem is fixed.
In some situations, the solution could take time, so it is really annoying to see outage listed on the Outages Box.
The idea of this new box, is that if I have a situation like that, I can go ahead and acknowledge the alarm (and create a Ticket if the Ticketer Integration is enabled). After doing that, the alarm is no longer an "active problem", so now the "Node w/Active Problems" is not going to display this alarm on the list.
An operator can also use this box as a pending list of the current issues which is a better approach as the Outages Box, because alarms are more generic and can display all kind of problems (besides the outages) like thresholds or SNMP traps that are critical for the end-user.