Windows installer fails with error "Your OS does not support IPV6"

Description

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OpenNMS Installer
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Configures PostgreSQL tables, users, and other miscellaneous settings.

DEBUG: Looks like we're on Windows... Validating.
DEBUG: Found Service Pack 2
ERROR: OpenNMS requires HotFix KB978338 to be installed for IPv6 to function properly on Windows XP or Windows Server 2003. To install it, see the following link: http://support.microsoft.com/?kbid=978338
ERROR: OpenNMS requires HotFix KB947369 to be installed for IPv6 to function properly on Windows XP or Windows Server 2003. To install it, see the following link: http://support.microsoft.com/?kbid=947369
ERROR: One or more HotFixes was not found. Please install them and try again.
Your OS does not support IPv6.

Environment

windows 2003 64 bit SP2

Acceptance / Success Criteria

None

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Activity

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Amol Paranjpe April 20, 2012 at 3:48 AM

I was getting this error although I installed the hotfix.

The issue got resolved when I have run the installer and selected the Java jdk 64 bit.

Fixed

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PagerDuty

Created April 12, 2012 at 11:22 AM
Updated January 27, 2017 at 4:19 PM
Resolved April 20, 2012 at 3:48 AM