KSC Reports showing incorrect values during collection after a active/standby supervisor failover

Description

I have observed an issue where if a Cisco device collecting SNMP interface data and also have redundant supervisor engines during the failover from active to standby the data shows in the KSC reports incorrectly. This has been observed using NX-OS, IOS, and IOS XR Cisco platforms. The failover can be either due to a fault or due to a stateful switchover, either way the graphs show incorrect data. Please see the image for the example graph.

-Eric

Environment

System Details -------------- OpenNMS Version: 1.8.12-1 Java Version: 1.5.0_18 Sun Microsystems Inc. Java Virtual Machine: 1.5.0_18-b02 Sun Microsystems Inc. Operating System: Linux 2.6.18-194.26.1.el5 amd64 Servlet Container: jetty/6.1.24 (Servlet Spec 2.5) User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_7) AppleWebKit/534.24 (KHTML, like Gecko) Chrome/11.0.696.71 Safari/534.24

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None

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Jason Lixfeld May 31, 2011 at 9:29 PM

Same issue here. Not limited to KSC reports, but node resource graphs are broken as well if a custom timeframe is selected where the supervisor switchover time intersects the start and end times of a graph custom timeframe.

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Affects versions

Priority

PagerDuty

Created May 31, 2011 at 10:47 AM
Updated September 21, 2021 at 6:24 PM