Check ticketing plugins against current versions

Description

The documentation currently states that Jira custom fields in the ticketing plugin have been tested against Jira 6.3.15. Since we are now at Jira 8.14, it would be good to test these custom fields and update the docs/plugin to reflect any updates.

Remedy plugin lists currently supported product versions as 7.6.04, now at 9.0+

Flows chapter on setup, refers to having Helm 2.0.0 or greater installed. Verify that example works with current Helm version.

 

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Alexander Chadfield June 21, 2022 at 9:06 PM

 

I have tested with opennms.atlassian.net (could not find what is the version there)
Jira Client version is  5.2.2

 

Chandra Gorantla June 21, 2022 at 7:44 PM
Edited

  Do you remember Jira version that you validated ?   We wanted to add those detail in docs.

I remember you tested this with cloud version of Jira, we should probably mention that too

Alexander Chadfield June 21, 2022 at 7:24 PM

Ticketing plugin was tested with the latest OpenNMS and plugin 30.0.0-1 

Instruction was used from this article: 

https://docs.opennms.com/horizon/30/reference/ticketing/ticketer/jira.html

 

Everything works fine on the latest versions. 

Chandra Gorantla April 18, 2022 at 1:46 PM
Edited

  can you help to update the docs with version that you tested.

Done

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Created December 7, 2020 at 6:55 PM
Updated July 6, 2022 at 5:35 PM
Resolved June 21, 2022 at 7:24 PM