The OpenNMS web UI has encountered an error that it does not know how to handle.
Description
When attempting to assign on call roles to a schedule, the application fails and outputs the following errors.
The OpenNMS web UI has encountered an error that it does not know how to handle.
Possible causes could be that the database is not responding, the OpenNMS application has stopped or is not running, or there is an issue with the servlet container.
Please bring this message to the attention of the person responsible for maintaining OpenNMS for your organization, and have him or her check that OpenNMS, the external servlet container (if applicable), and the database are all running without errors.
Environment
Linux 4.18.0-147.el8.x86_64 (amd64)
Acceptance / Success Criteria
None
Lucidchart Diagrams
Activity
Grant Fengstad February 29, 2020 at 7:43 PM
The UI issue is specific to Safari browser session. Doing the same workflow in Chrome was successful.
Grant Fengstad February 24, 2020 at 6:05 PM
I do not see anything in the logs.
Grant Fengstad February 24, 2020 at 6:00 PM
This happens when attempting to confirm an on-call schedule for one of the roles defined.
When attempting to assign on call roles to a schedule, the application fails and outputs the following errors.
The OpenNMS web UI has encountered an error that it does not know how to handle.
Possible causes could be that the database is not responding, the OpenNMS application has stopped or is not running, or there is an issue with the servlet container.
Please bring this message to the attention of the person responsible for maintaining OpenNMS for your organization, and have him or her check that OpenNMS, the external servlet container (if applicable), and the database are all running without errors.