Cannot clear alarms

Description

When trying to clear alarms, I get:

 

The OpenNMS Web User Interface Has Experienced an Error

The OpenNMS web UI has encountered an error that it does not know how to handle.

Possible causes could be that the database is not responding, the OpenNMS application has stopped or is not running, or there is an issue with the servlet container.

Please bring this message to the attention of the person responsible for maintaining OpenNMS for your organization, and have him or her check that OpenNMS, the external servlet container (if applicable), and the database are all running without errors.

To reveal details of the error encountered and instructions for reporting it, click here.

 

System Details
--------------
OpenNMS Version: 23.0.0
Java Version: 1.8.0_181 Oracle Corporation
Java Virtual Machine: 25.181-b13 Oracle Corporation
Operating System: Linux 4.15.0-38-generic amd64
Servlet Container: jetty/9.4.2.v20170220 (Servlet Spec 3.1)
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.77 Safari/537.36

Request Details
---------------
Locale: en_ZA
Method: POST
Path Info: null
Path Info (translated): null
Protocol: HTTP/1.1
URI: /opennms/errors/unknownexception.jsp
URL: http://10.219.221.253:8980/opennms/errors/unknownexception.jsp
Scheme: http
Server Name: 10.219.221.253
Server Port: 8980

Environment

Ubuntu server

Acceptance / Success Criteria

None

Lucidchart Diagrams

Activity

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Deon Oosthuizen December 7, 2018 at 9:04 AM

Updated JAVA home and run sudo /usr/share/opennms/bin/install -dis

Deon Oosthuizen December 7, 2018 at 9:01 AM

Was able to resolve the issue by running the following command:

 

sudo /usr/share/opennms/bin/install -dis

Fixed

Details

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Fix versions

Affects versions

Priority

PagerDuty

Created November 14, 2018 at 7:58 AM
Updated June 3, 2019 at 7:53 AM
Resolved December 7, 2018 at 9:04 AM

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